The only thing I can say is Patrick was great. I really appreciated the way he helped me and took care of everything when the car was not ready for pick up in one day. Patrick was wonderful.

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The service was friendly, let me know other areas on the car that may need service in the future. Clean waiting area and free refreshments

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From scheduling to finish, getting any service done is a breeze, and I enjoy coming down from Kokomo to get any regular maintenance completed. Patrick is awesome!

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Great communication from the start to finish of the visit. Left the car the night before and they called when they got the car inside and started then call at the mid point and when they where finished. Very happy with the service.

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From the first phone call that was returned, we were very impressed. Jeff called us with a no nonsense deal on a new Hyundai Elantra, and Henry immediately took us on a test drive when we arrived at the dealership. He helped us determine precisely which Elantra we wanted through his excellent knowledge of the vehicle, and made sure the car we decided upon arrived at the dealership as soon as possible, with only 37 miles on it. He cleaned the car perfectly, and sent us off in it understanding the vehicle, and very excited about the purchase we'd made. We were greatly impressed with both Henry and Jeff. The only concern we had was the way we seemed pressured by the financial person, Bryan?, to purchase additional "warranty" products. We expressed that we wanted to pay in cash. He helped us understand how to do that very well. We did feel pressured, however, to purchase extended warranty products after we expressed we were uninterested. There was also a $250 charge for "vehicle security on the lot" and "theft insurance" that was added to the bill. I caught it when Henry was explaining the bill line by line (very thoroughly), and Henry and Jeff assured us it would be removed. The financial person, however, who was ultimately responsible for removing it, made that process more difficult and time consuming than it had to be, It was unfortunate. We know the dealership makes money on those products, but we were not interested in them -- our decision should have been accepted outright with a smile, so he could move on to the next sale. He was cordial and kind, not gruff, but the pressure seemed silly. All it did was annoy us and waste our time -- we weren't going to purchase the extra products anyway. But overall, it was an EXCELLENT experience -- we intend on using the dealership for service when we can for our new car, and would buy another car from Jeff and Henry any day. Thank you both!!!

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